Rules governing your Tikal account, balance and casino activity

Effective Date: August 13, 2026 Last Updated: August 13, 2026

These Terms form the agreement between you and 3-102-937015 Limitada for access to Tikal. They govern registration, games, payments, bonuses, verification, account controls, support and disputes. Read them before creating an account or depositing. By registering or using the site, you accept these Terms and any game or promotion rules incorporated into them.

Key definitions

“Account” means the personal player profile created with us. “Real Funds” means cleared money not subject to bonus conditions. “Bonus Funds” means promotional value governed by an offer. “Games” includes slots, live casino, table and instant formats. “KYC” means identity and account verification. “Payment Method” means a route shown in the cashier. “Restricted Activity” includes fraud, collusion, payment abuse, false information and bonus manipulation.

Eligibility

You must be at least 18 and have reached the legal gambling age where you use the service. You are responsible for understanding the law that applies to you. You must act for yourself, use funds you are entitled to use and provide accurate information.

Registration and account security

One person may hold one account. Register with your legal name, date of birth, address, email and telephone details. Keep them current. You may not sell, transfer, share or permit another person to operate the account.

Protect your password and registered email. Activity completed with valid credentials may be treated as authorised until compromise is reported. Contact support immediately if you suspect unauthorised access.

Verification and source of funds

We may verify identity, age, address, payment ownership, account activity and source of funds at registration, before or after a transaction, or during a security review. Documents may include government ID, proof of address, payment evidence, bank records and income or wealth information.

During review, account functions or transactions may be held while evidence is assessed. Documents must be genuine, current, legible and unaltered. Refusal, inconsistency or false information may lead to limits, transaction return, suspension or closure.

Deposits and account balances

Use only a payment method you own and select the correct currency and network. The minimum deposit is generally £10 for a GBP account, shown in your cashier. We may reject, reverse or investigate failed, duplicated, recalled, charged-back or suspicious payments.

A deposit is intended for play. If you request withdrawal without wagering it at least once, a 10% fee with a £10 minimum may apply. Real and bonus balances are recorded separately. Our transaction record controls where external statements and account display conflict after investigation.

Withdrawals

The minimum withdrawal is generally £20 for a GBP account. A request may pass through pending, verification, approval and payment stages. We may return funds through the depositing method where practical or require another verified route.

Standard limits are £500 per day, £1,500 per week and £5,000 per month. Higher reviewed-account limits may reach £2,500, £7,500 and £22,500. Limits, fees and timing shown in the cashier govern the request. Provider processing begins after our approval.

Bonuses and promotions

Promotions require eligibility and correct activation. Each offer may define a minimum deposit, wagering target, validity, maximum stake, eligible games, contribution rates, conversion cap and withdrawal conditions.

The principal welcome package consists of 300% up to £750 and 100% up to £500. It uses 25x wagering, a £5 maximum bonus stake and 30 days. Eligible slots normally contribute 100%; selected live games may contribute 10%.

Do not exceed the maximum stake, manipulate game contribution, split related accounts, recycle payments or use prohibited strategies. We may cancel bonus funds and associated winnings where offer rules are breached. Cancelling an active bonus removes the promotional balance under the stated conditions.

Games and final records

Game rules, paytables, contribution and technical information appear in the game or promotion interface. A round begins when accepted by the game system. Our server and supplier records determine accepted stakes, outcomes and settlement after a technical review.

Malfunctions, incomplete rounds, incorrect displays, duplicate settlements or manifest errors may be voided or corrected. Disconnecting does not necessarily cancel an accepted round. Reopen the game or contact support with the title, time and round reference.

Prohibited conduct

You must not engage in fraud, collusion, money laundering, multi-accounting, underage play, false-document use, chargeback abuse, bonus abuse, bot or automation use, game interference, credential sharing, payment-method misuse or attempts to evade security controls. VPN or proxy use must not conceal identity, location or other information required for compliance.

We may investigate related accounts, devices, payment instruments, networks and behaviour. Where justified, we may void affected transactions, return legitimate funds, withhold disputed value, restrict access, close accounts and report conduct to relevant parties.

Safer gambling and closure

You can use limits, cooling-off and self-exclusion tools. A protective restriction cannot be bypassed by opening another account. Account closure does not remove legal, payment, verification, dispute or safer-gambling obligations.

After six months without qualifying activity, a £5 monthly inactivity fee may be charged where the Terms and law permit, until activity resumes or the balance reaches zero.

Intellectual property and acceptable use

Site text, branding, software, interfaces and licensed game materials are protected. You receive a limited personal right to use the service. Copying, scraping, reverse engineering, commercial redistribution or interference is prohibited except where law expressly permits it.

Liability and complaints

Gambling carries the risk of loss. We do not guarantee uninterrupted service, a win or a particular outcome. Nothing excludes liability that cannot legally be excluded. Raise a complaint through support with account details, dates, amounts and evidence. We will review the relevant account and system records and communicate the outcome through the registered channel.

Changes and contact

We may update these Terms for legal, security, product or operational reasons. The revision date appears above. Continue only after reviewing material changes. Questions should be submitted through the authenticated Help or Support area. Formal correspondence may be addressed to 3-102-937015 Limitada, San José, Montes de Oca, Barrio Dent, Costa Rica.