The company and operating standards behind your Tikal account
Tikal is an online casino service operated by 3-102-937015 Limitada. We organise account registration, payments, casino games, promotions, verification and safer-gambling controls through one player profile. Our purpose is to give you enough operational detail to make each account decision deliberately: what a bonus requires, which payment route is selected, what documents may be requested and which limits apply before money moves.
Our corporate identity
| Company detail | Information |
|---|---|
| Operator | 3-102-937015 Limitada |
| Registered location | San José, Montes de Oca, Barrio Dent, Costa Rica |
| Gaming authorisation | Autonomous Island of Anjouan, Union of Comoros |
| Licence number | ALSI-202511040-FI12 |
| Payment processor | Pagorax Limited, registration HE 478916 |
| Processor location | Nicosia, Cyprus |
These details identify the entities that operate the site and support payment processing. They do not replace the live terms shown in your account. Bonus rules, cashier methods, transaction limits and verification requirements can depend on the selected currency, payment route and account status.
What we provide
Our lobby brings together approximately 1,800 games from 18 providers. The catalogue covers slots, live casino, table games and instant or crash formats. Named titles include Book of Dead, Sweet Bonanza, Gates of Olympus 1000, Starburst, Mega Moolah, Crazy Time and Aviator. Search and provider filters help you locate a title without relying on promotional placement.
The cashier supports fiat and digital currencies, including GBP, EUR, USD, PLN, HUF, CZK, BTC, ETH, USDT and LTC. Deposit and withdrawal methods are displayed after login because the account currency and payment profile determine the routes that can be used. Minimum amounts, processing stages and payment ownership checks are shown before confirmation.
How we manage promotions
Every promotion has its own activation, minimum deposit, wagering, maximum stake, validity, eligible-game contribution and conversion rules. The main welcome package is divided across two deposits: 300% up to £750 and 100% up to £500 for GBP accounts. Both stages start at £10, use 25x wagering, set a £5 maximum bonus stake and run for 30 days.
We also provide deposit-band promotions such as SPINSTARTER, reload offers and limited promotional credits. Your Promotions area is the controlling account record. It shows whether an offer is active, how much wagering remains and when the promotion expires.
Verification and account security
We use identity, address, payment and transaction checks to protect accounts and meet our compliance duties. Depending on activity, we may ask for a government-issued identity document, recent proof of address, evidence that a payment method belongs to you and source-of-funds information. Enhanced review can apply to unusual activity or larger payment patterns.
Use a unique password, keep recovery details current and do not share access. We will not ask for your password in chat or email. If you notice an unfamiliar login, payment or account change, contact support through the authenticated account area immediately.
Player care and safer gambling
Gambling is entertainment with financial risk, not a way to earn income. We provide deposit, wagering and loss limits, session awareness, cooling-off options and self-exclusion. Reducing a limit can take effect promptly; an increase may be delayed to preserve the protective purpose of the control.
Support can explain where controls are located, help secure an account, clarify a payment stage and guide you through verification. Support cannot guarantee winnings, alter a completed game outcome or bypass a required account review.
How to reach us
Use the Help or Support area after login for account-specific questions. This route connects your message with the correct profile while limiting the personal information placed in ordinary email. For formal notices, use the contact route stated in the current Terms or Privacy Policy. Corporate correspondence may be addressed to 3-102-937015 Limitada at its registered location in San José, Montes de Oca, Barrio Dent, Costa Rica.
When contacting us, include the registered email and a concise description, but never send a password or full payment credentials. Payment questions should include the method, amount, currency, date and transaction reference where available.